News Items

Latest Customer Information 21st May 2020

Latest Customer Information 21st May 2020

After the latest government announcement on 10th May 2020 which proposed the easing of lockdown and the gradual return to work of tradesmen and outdoor workers. Blue Anchor Leisure Ltd have made the decision to allow tradesmen, maintenance and other essential outdoor workers to return to our sites.

We would like to assure you that as a company Blue Anchor Leisure Ltd have taken the necessary measures to ensure the safety of our tradesmen, maintenance and outdoor workers. Risk assessments have taken place on all sites and all employees are fully compliant with the latest covid-19 guidance. 

With the return of both tradesmen and outdoor workers we are now allowing access on site to our pre-approved third party contractors. If you require any service or maintenance work from these companies, they must contact the Pitch Policy team before any work is conducted. Blue Anchor Leisure Ltd requires all third-party contractors to provide proof of their covid-19 risk assessment and compliance procedures before access on site is permitted. This allow us to keep both our employees and third-party tradesmen safe at all times. 

We would like to reiterate that as a holiday park we remain closed and cannot allow access onto our parks for anyone other than our Blue Anchor Leisure Ltd tradesmen, maintenance and outdoor workers. We continue to advise you not to travel here as visiting your caravan is not classed as a form of exercise. Anyone found attempting to access our parks will be escorted off site by our security teams.

During the continued closure period our site managers, maintenance workers and security team will be working tirelessly to ensure all parks are secure, well maintained and ready for your safe return. Our enhanced security measures will continue to provide you with 24-hour security, protecting your caravans. Regular updates for individual sites can be found on our Blue Anchor Leisure Ltd social media page.

If you require any maintenance on your caravans which includes gas and electrical tests or wish to contact the Pitch Policy Team then please contact our office on:

01754 897 897

Please bear with us at this difficult and challenging time, as to abide with social distancing measures our offices are currently operating on a reduced core staff team whom are working from home. The main office line is open 9am-5pm daily. If you are unable to reach us then please leave us a message on our automated answering machine and we will get back to you as soon as possible.

We again would like to thank you for your continued loyalty and support and aim to provide you with regular updates when possible.

Kind Regards

The Blue Anchor Team