Frequently Asked Questions

  • Holiday Homes
  • Can I bring my pet with me?
    Yes, Pets are allowed but only in our pet friendly caravans, please inform the booking advisors if you require a pet friendly caravan when making your booking.
  • Do we have to bring bedding?
    No, it's included, all you have to bring are towels and tea towels.
  • Do you supply Travel Cots and High Chairs?
    Yes, we do hire these items to guests staying in our holiday accommodation, please note we do not supply bed linen with the hire of a travel cot. Please speak to our advisors when booking or when you check in to arrange this.
  • How far is the beach from the site?
    Chapel St Leonards beach is approximatley a 5 to 10 minute walk depending on the route taken.
  • Is there a bus stop near by?
    There is a bus stop directly outside the site.
    The buses travel to Skegness (via Fantasy Island and Ingoldmells) and also cover Mablethorpe.
  • Is there WiFi on site?
    Yes there is Wifi available but this a pay as you go service. Information can be found in the bookings reception.
  • Caravan Sales
  • Can I choose my pitch?
    Yes, as long as the caravan fits onto the plot.
  • Can I rent my caravan out?
    Subletting your holiday home is allowed on most parks, your sales advisors will explain this in more details as they look at your park choices.
  • Do you offer finance?
    Yes, we do offer finance through Black Horse. A minimum deposit of 20% is required.
  • How Long Can We Keep Our Caravan On Park?
    At the present time we have no age limit on the park, as long as your caravan is kept clean and tidy it can remain on park.
  • How much are site fees?
    The site fees range between £2170 and £3405 depending on choice of park.
  • What Do We Get Included?
    8 complimentary Caravan Owners Privilege Cards. These give you;
    Free entry into the Clup Topicana. (please note this excludes Ticket only nights). Discount on ticket nights for early booking.
    First session Free in the inddor fun pool, all other sessions discounted at £1.50
    Special discounts at local attractions
  • Entertainment and Activities
  • Is there a charge for the Kids Club?
    Kids clubs are free to Privilege Card Holders and guests that book their holiday directly with the Golden Palm Resort. Non-residents are able to purchase a daily entertainment pass which would cover entry to the venue and Kids clubs.
  • Swimming Pool Prices & Times
    Swim sessions are bookable form 48 hours prior to the session/day you require, sessions are included in with your holiday pass if you have booked directly with Golden Palm Resort. Privilege Card holders have selected free and discounted sessions.

    Please note we have a small amount of Activity sessions that incur a small charge. For further details our pool team are available daily between 9am to 5pm on 01754 874444 (option 5).
  • Where do the Kids Club activities take place and what times?
    Kids clubs take place at various locations around the park and facilities. A weekly timetable of events is available from the park reception when you are on park.

The Blue Anchor Leisure brand consists of first class venues, holidays and entertainment.

  • Club Tropicana
  • Golden Palm Resort
  • JWs Bar & Grill
  • The Tavern
  • Woody Bar & Restaurant